About our services
First time Host?
Community Collaboration
First time Host?
HOST HEROES sole focus is to help your short term rental business thrive. We do this by providing comprehensive consultation services that are tailored to the unique needs of each host and their rental property. Our team is committed to delivering top-notch results that exceed expectations.
Reviews
Community Collaboration
First time Host?
Reviews directly impact a listing's visibility, credibility, and status. Prospective guests will closely examine your property's reviews. They provide invaluable insights into the property, host communications, and overall guest experience. HOST HEROES helps you provide guests with a
5-star experience.
Community Collaboration
Community Collaboration
Community Collaboration
Collaboration with the community is a compelling way to ensure the stay is a most memorable one for your guests. HOST HEROES helps facilitate mutually beneficial relationships with local businesses and points of interest in your rental area.
Impact Meetings
Community Collaboration
Community Collaboration
Emergent problems that may affect guest stays are addressed during impact meetings. AC not functioning properly? Stove or appliance not working? Appliance needs to be replaced? Loud construction nearby? HOST HEROES can assist with finding workable solutions that protect you as a host and ensure you provide the best experience for your guests.
Consulting Services
First time host OTA Package
Our team of experienced consultants will work with you to develop a strategic plan that aligns with your goals and objectives. We'll help you identify opportunities for growth and create a pathway to achieve success.
OTA Listing: HOST HEROES offers comprehensive services to establish your property listing.
Check-in & out procedures: Customized check-in and departure procedures will be created for your property that will ensure a smooth turn over and consistent quality for each stay.
Amenities: HOST HEROES will provide a detailed guide and recommendations for amenities that are cost effective and crucial for a 5-star guest experience.
House Rules: HOST HEROES will provide a list of suggested rules for your property that protects you as host, your property, and ensures that your guests are aware of your expectations.
Fees: Your HOST HERO will help you establish pet fees (if applicable) and possible damage fees
Late check outs and stay minimums: We will provide guidance with late check out policies and recommend best practices for minimum stay requirements.
Guest Binder: Every property should have a guest binder with a "how to" for amenities in your rental and include a list of local gems that you may wish to recommend for your guests. Additional fees may apply
Professional Photos: A dedicated HOST HERO will come to your property to help with staging and take professional photos for your property listing. Additional fees apply
Individual packages can be created to fit your specific needs!
OTA Reviews
Reviews directly impact a listing's visibility, credibility, and status. Prospective guests will closely examine your property's reviews prior to booking a reservation. Reviews provide invaluable insights into the property, host communications, and overall guest experience. HOST HEROES is here to ensure you are providing guests with a 5-star experience and help you achieve your review goals!
Monthly Review Meetings: A dedicated HOST HERO will set up monthly virtual meetings to help you meet your OTA review goals.
Setting goals: We will help you establish objectives for your unique property and discuss progress and strategies for improvement.
- Review responses: We provide guidance on best practices for responding to guest's reviews.
- Unfavorable reviews: HOST HEROES will help you respond to adverse reviews in the most effective way. Follow up plans can be tailored to modify practices in the future. (if necessary)
Individual packages can be created to fit your specific needs!
Impact Meetings
Impact Meetings are available to create a solution to any unexpected issue or challenge that may arise which could affect your guest stays. AC not functioning properly? Stove or appliance not working or needs to be replaced? Loud construction nearby? HOST HEROES will help find workable solutions to protect you as host, and ensure you provide the best experience for your guests.
Impact: Our job is to stay ahead of any possible challenge that may affect your current or future guests. Your HOST HERO is available to discuss emergent issues and find solutions that are cost effective without sacrificing the guest's experience.
Monthly meetings or as needed available
Community collaboration
Community collaboration is a powerful way to make stays more memorable for guests. HOST HEROES helps facilitate mutually beneficial relationships among local businesses and property owners who share a passion for their community.
Your HOST HERO will reach out to local businesses and points of interest on your behalf to create a collaborative culture, that will foster greater community engagement. Local coffee shop that you love? Let's get that coffee in your rental property and add a beautiful page in your guest binder to direct them to the shop. Favorite restaurant? Why not include a page about them in your guest binder along with their menu. HOST HEROES has many other creative ways and suggestions to engage your local community.
As Needed
Our team of HOST HEROES is here to help with any of your short term rental needs!
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